Car Rental

News

Renting a car during your vacation or vehicle repair? Safety and Health Magazine, recommends you take a moment to understand the electronic features of the car before you drive off.

– Don’t assume the features work and don’t assume the features work as you expect.

– If you rent a newer car, it could have features that you are not familiar with, including automatic emergency braking or blind spot warnings.  These useful features should make for a safer driving experience but be sure to understand how they work.

 

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Hitch trailers correctly and save lives

News

 

A nice, clear day. It’s hot and the lake beckons with cool breezes, some fishing and maybe a dip to cool off.

Get that boat on the trailer and get going!

Not so fast.

Most people don’t know that one of the most dangerous things they can do on the highway involves towing a trailer.  What you do between hitching and driving could save your life or ruin it.

According to Dangerous Trailers, every year about 400 people lose their lives at the scene of the accident when an improperly towed trailer unhitched from the tow vehicle and careens across the highway, or even hits the car towing it.  About 10,000 people are injured every year in towing accidents.  Property damage accidents alone surpassed 1 million since 1975.

So what can you do when you need to get your boat to the lake?

1 Check your tires.  Check the tires on the tow vehicle and the trailer.  A blowout on the road can be deadly.  Don’t take chances.

2 Spend 25 cents.  That is how much it costs to buy a pin that holds the safety latch in place. In many states, this is the law.

In 2017, on a closed course at Lancaster National Speedway in New York, a professional driver tried to tow a small trailer without the pin. On the first turn, the latch came undone and the trailer careened across the track and hit a wall, according to Inside Edition. On the highway, this could be deadly.

3 Use two chains. The trailer hitch must be connected with two chains, not one. The chains must be crossed under the hitch, so that the hitch is cradled in case the latch comes undone.

4 Use the right size ball for your hitch. A 1 7/8-inch ball on a 2-inch trailer hitch could easily come loose and cause an accident.

5 Check and recheck. Check and recheck every time you start the tow.

 

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

The Many Benefits of Body Shop Plastic Repairs

News

Your car features a lot of plastic parts- many of which you may be unaware of.  In fact, durable plastic polymers are now used for bumpers, body and door panels, trim, light covers, windows, equipment housings and more.  Introduced on cars in the late 1960s, plastic parts reduce a vehicle’s weight while improving its fuel efficiency.  In addition, plastics minimize corrosion, allow for more design creativity and are easier to recycle than metals.  When your car is involved in a collision, naturally some of its plastic parts can get damaged and require repairs.  Newer plastic repair innovations now allow body shops to oftentimes fix and reuse the original part rather than replacing it.  Here’s how those plastic repair benefits play out for you.

You the Driver

When your car’s in the shop after an accident, it’s a hassle to be without it.  For example, let’s say that your plastic bumper was cracked in a minor fender bender and needs to be repaired.  In the past, a replacement bumper would have been ordered, a large batch of paint mixed and applied, and the new part installed.  With the high-tech plastic repairs used today, body shop technicians can oftentimes patch the existing bumper and spot blend a little paint; which means faster turnaround times and lower bills.  That’s important when you are paying out-of-pocket for repairs, and/or have to come up with the cash yourself for a rental car.  The many benefits of plastic repairs for you as a driver include:

Faster turnaround time

Less stress

Increased resale value when original equipment stays on the vehicle

Overall higher satisfaction with the repair job

If you would like to learn more about plastic repairs or if we can help you in some way don’t hesitate to give us a call at (501)327-1882.

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Road Trip! Check off these important points before setting out

News

If vacation-time means a road trip, a few simple preparations can keep you safe and out of trouble.

Under the hood:

Check all fluids, including oil, coolant, brake fluid and windshield washer fluid. Check the air filter. Check the battery.

The tires and the spare:

The owner’s manual, or your online car health guide, will tell you what the tire pressure should be. Make sure tires are properly inflated. That goes for the spare, too. Imagine the trouble this could save.

Inspect the tires to make sure there is enough tread. The old penny in the tread trick should work: Hold the penny so that Lincoln’s head is upside down and facing you. If you can see his whole head, it’s time to replace the tire.

Lights and signals:

Besides the obvious safety issues, proper lights and signals are just one more reason why you won’t get a ticket — or a nasty look from other drivers.

Safety gear:

At an absolute minimum, make sure you have the tools to change a tire.

But also consider carrying a spare, fully charged cell phone and battery-powered phone charger, drinking water, a gas can, and a flashlight. It is not a bad idea to carry an emergency reflective triangle and a flare; especially useful if you will be going into back country.

Just in case:

Do you have a spare key accessible from outside the car? What about jumper cables? A bowl so that Fido can have a drink?  How about a rain poncho?

Basics:

Take your license, proof of insurance and registration.

 

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

They save lives, but . . .Know what happens when an airbag deploys!

News

In 1969, the new trend in driving safety was air pillows. Those pillows stayed around but their name changed, and no wonder.

An airbag is no pillow, but while a deployed airbag is not a comfy experience, it remains a landmark of safety.

The National Highway Traffic Safety Administration estimates that airbags have saved 44,869 lives from 1987 to 2015.

According to Popular Science, in a head-on collision, a car stops fast, but the bodies inside the car don’t.  The momentum of the bodies inside continues until the windshield, dashboard or steering wheel brings them to a stop — usually with dire consequences.

The idea of an airbag is not just to pillow the blow, but to lower the impact by spreading it over a larger area of the body.  No single area of the body bears the brunt of deceleration, according to Popular Science.

To accomplish this, airbags deploy within 1/25th of a second of impact, filling the nylon airbag with nitrogen and instantly deflating. Tiny holes in the bag begin releasing gas the moment a driver’s head hits the bag, absorbing the impact. This is why the driver’s head doesn’t hit the bag and then whip backward.

A white puff of cornstarch might also come out of the bag. The cornstarch keeps the bag supple while it is in storage. Newer cars have airbags with silicone coatings that make the cornstarch unnecessary.

Because airbags stop the body, they prevent deadly head injuries and whiplash.  But they do sometimes cause red impact burns on the body and break eyeglasses.

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

How to drive in hail

News

Hail storms are extremely dangerous to drive in. Not only can they cause extensive damage to your car but can also be harmful to anyone who decides to venture out of their vehicle.

Hail can also impair visibility and even break your car’s windows in extreme conditions. If hail is severe, stop driving and pull over to a safe – preferably sheltered – place.

If you have to travel, plan your route to avoid known affected areas.

We also recommend informing relatives and friends of your intended route in case of an emergency.

The following tips should always be followed when driving in hail storms:

  • Stay inside the vehicle. Hail falls at fast speeds, and can cause injury
  • If hail is severe, stop driving and pull over to a safe place so the hail doesn’t break the windshield or any windows. Stop under an overpass if you can, or pull out of traffic lanes and on to a hardshoulder
  • Keep your car angled so that the hail is hitting the front of your car. Windshields are reinforced to withstand forward driving and pelting objects. Side windows and backglass are not and are much more susceptible to breakage
  • Avoid ditches due to possible high-rising water

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Many dangers of a highway work zone

News

Highway work zones are annoying, but motorists should never leave the traffic lane to avoid delays.

Even if the way appears clear, driving into a work zone is incredibly dangerous for workers.

A highway work zone or any work zone in a public area has a number of associated risks, according to The National Institute for Occupational Safety and Health (NIOSH).  Injuries and fatalities result from three causes:

1 Passing traffic.

2 Construction vehicles working inside the work zone.

3 Construction vehicles entering and leaving the work zone.

Construction laborers on foot are most at risk from all three causes.

In the period between 1992 and 1998, construction laborers represented the highest percentage of fatalities at 42 percent. They were equally as likely to be struck by a passing car as they were to be struck by a construction vehicle, according to NIOSH.

 

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Cellphone usage while walking or driving is BAD….

News

Pedestrians are dying at levels that haven’t been seen in 25 years, according to a new Governor’s Highway Safety Association report.

The reason appears to be that people are ignoring some of the first lessons they learned as children: Watch where you are walking and look both ways.

The reason for that?

Walkers using cellphones, for one thing. More specifically texting while walking. Combine that with drivers using cellphones and the death toll is mounting.

Nearly 6,000 pedestrian fatalities occurred in 2017, a jarring statistic. In fact, the spike in pedestrian deaths began in 2015 with a 9.5 percent increase over the previous year. In 2016, there was another 9 percent increase.

Improvements in vehicle safety such as automatic emergency braking, rearview cameras and collision alert technology have not been able to change the pedestrian death trend, according to the National Highway Traffic Administration.

About 75 percent of pedestrian deaths happen at night. According to the Insurance Institute for Highway Safety, dim headlights might bear some responsibility. Every year, about 2,500 pedestrians are killed at night while crossing a road. In many cases, drivers can’t see them because their headlights are not bright enough.

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Things to think about after the accident happens….

News

Accidents happen, it’s a fact. And when they do happen, it’s imperative that you have your car repaired so that it’s not a danger to you or anyone else you’re sharing the road with. But before you select a collision shop, there are some things you need to know. Here’s a closer look:

 

  1. Aside from your home, it’s likely that your vehicle is the largest purchase you’re going to make in your lifetime. It’s all the more reason to preserve this investment and have your vehicle repaired by a certified body shop.

 

  1. You never want to risk driving a vehicle that may be unsafe because of damages. It could injure you or someone else.

 

  1. Though insurance companies may recommend you have your vehicle repaired at a particular collision repair shop, you’re free to have it serviced at the service center of your choosing. It’s the law.

 

  1. Just because one shop gave you a lower estimate than another doesn’t make the low-priced shop the better option. Sometimes, low estimates don’t include all of the work that is needed or don’t use the high-quality parts needed for a sufficient fix.

 

  1. Not all collision repair shops are created equal. Look for I-CAR or ASE certification among technicians and check to see if the shop uses OEM replacement parts to separate quality shops from the questionable ones. Also, be sure to check on any warranties that are offered with repairs. Good collision repair shops usually stand behind their work.

 

  1. Good collision repair shops won’t just perform quality work at a fair price, but they’ll also help negotiate claims with your insurance company. This value-added service can go a long way toward reducing costs, streamlining repairs and minimizing inconvenience.

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Frequently asked questions with answers!

News

 

Do I Have The Right To Select The Shop That Will Repair My Vehicle?

It’s your car, your choice! We recommend you select a repair shop that will be an advocate for you, the vehicle owner.

Why Can’t I Get An Estimate Over The Phone?

There are many factors that can greatly effect estimated repair costs. Parts prices and repair time are determined by professional estimating software. Repairs often have hidden structural or frame damage that is not visible and may also need wheel alignment. Our expert staff will provide a thorough, accurate estimate after carefully examining your vehicle.

Do I Have To Pay a Deductible?

The amount of deductible that you will be responsible for is determined by your insurance policy. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren’t sure about your deductible, we can call the adjuster and he or she can tell us whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.

Who Do I Pay My Deductible To?

If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle.

If My Vehicle Frame Is Damaged Is It a Total Loss?

No. A car is a total loss only when the price of repairs exceeds the insurance company’s determined value of your vehicle. Today most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.

Can You Match The Paint Color On My Vehicle?

Yes. Today’s modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrade our technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

How Can I Get a Rental Car?

If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. We will call your insurance company to find out if you have rental coverage and what your specific limitations are.

 

If you have any more questions don’t hestiate to email me: rachel.sharping@ajcollisionrepair.com and I will get them answered for you!

Customer Service Representative

1215 Thomas G. Wilson Drive

Conway, AR 72032

(501)327-1882

Get your Free Estimate
 

About

A & J Collision Repair is a full service auto body repair shop. We are located at 1215 Thomas G. Wilson Drive in Conway Arkansas 72032. Come by and visit or give us a call at 501.205.1218.
View Larger Map

Take A Drivers IQ Quiz Here:

Quiz Button