Estimate = Visual Damage Report

March 29th, 2011 by Jody Gatchell No comments »

As defined, a statement of the approximate charge for work to be done, submitted by a person or business firm ready to undertake the work, we can only approximate what the damages are by visually reviewing the vehicle.
There is only so much we can visually see without disassembling the vehicle. So here at A&J Collision Repair in Conway, Arkansas we like to call an estimate a “Visual Damage Report”.
Once the vehicle is scheduled in for repairs and the vehicle arrives, we completely disassemble the vehicle in the impacted area. When disassembled, we can see any possible internal issues or damages to finish our report. We are open to any questions that you may have about these possible additional items unseen during the initial estimate.
Let us help you get the best auto body experience that you deserve.
~Check us out next week when we discuss in further detail on the disassembly process. ~

Possible Non-Accident Related Damage

March 22nd, 2011 by Jody Gatchell No comments »

When having your vehicle repaired, you may have accident related damage on panels that also has non-accident related damage too. Accident related means that this damage occurred at the same time the accident occurred. Non-accident related means that there is damage on a panel that occurred prior to the accident occurring even if on the same panel as the accident related damaged.

Common non-accident related damage includes rock chips, peeling paint, rust, scratches, dents, hail, haziness, checking, dull paint, etc.; just to name a few. These items will not be on your estimate and will still be present at the time of completion.

If you have a non-accident related area that you would like to have a quote on, just let us know. We here at A&J Collision Repair in Conway, Arkansas don’t charge for estimates and are willing to write as many as you need. We are open to any questions and can assist you with determining if accident related or non-accident related as well.

Let us help you get the best auto body experience that you deserve.

Going Green

March 15th, 2011 by Jody Gatchell No comments »

Here at A&J Collision Repair in Conway, Arkansas we strive to be as environmentally friendly as possible. This is why we have switched to using PPG’s Waterborne Painting System. What is waterborne paint? How is it less harmful to the environment or shop personnel? Is there going to be a different in the color when painting my vehicle after a collision? These are some of the questions you may be asking yourself about this new system being used. A&J Collision Repair can answer them.

Waterborne paint is the latex paint of the automotive refinishing business. Water based paint uses water to carry the color and the paint dries through the evaporation of the water.  Solvent based paint uses a petroleum based solvent to carry the color and when dries released these compounds into the air.

Waterborne paint is cleaner and generates about 25% less pollution emissions than solvent based paint. Since waterborne paint releases less compounds than solvent, it is easier to control the air quality in the shop. Due to the use of water, it is pretty much odorless unlike that of solvent based paints. Waterborne paint also creates less hazardous waste then solvent based does. Solvent waste contains petroleum, where waterborne waste is mostly water but does still have some hazardous material in it.  The waste is still disposed of properly to the EPA guidelines.

With waterborne paint, toner pigments are formulated in latex resins engineered with anti-settle technology, which means you no longer need a mixing machine.  All you have to do is tilt the toner bottle back and forth 3-4 times and it’s ready to pour. What this means is painters no longer have to wait for the toner to agitate, which if agitated improperly can cause a mismatch is color. With this new technology it is much easier to guarantee a paint match for a vehicle. Waterborne paint is successful because it is easy to use and can match a car’s refinish regardless if the original paint was solvent based or not.

For Further information on PPG’s waterborne paint products that are used at A&J Collision Repair in Conway Arkansas you can follow the link below or feel free to contact us. http://www.ppg.com/coatings/refinish/en/products/waterborne/Pages/default.aspx

Collision Refinish Process

March 9th, 2011 by Jody Gatchell No comments »

Have you ever wondered the process your vehicle goes through when it is painted after repairs? At A&J Collision Repair in Conway Arkansas we can answer any question you have about the refinish procedures.

Here at A&J Collision Repair, the paint process begins after vehicle repairs have been completed and primed.  The panel being painted is first cleaned to make sure that all unwanted particles are removed. After the panel is cleaned the paint technician will lightly sand the surface to ensure that paint will be applied correct and evenly. The panel surface is then wiped clean with degreaser to make certain no debris remains after sanding is completed. The area being painted is then taped off from surrounding panels and covered with plastic to safeguard any panels not being painted. We are now ready to begin painting the vehicle. Our paint technician thoroughly inspects each panel before beginning to paint. Paint has already been mixed according to color code provided by vehicle inspection number (VIN)so a paint match can be guaranteed. A sealer is first applied to the panel followed by the base coat, which is the color of the vehicle. Depending on vehicle paint 2 or 3 base coats may be applied. After the base coats are applied a drop coat is applied to make certain paint blends correctly throughout the panel. Two clear coats are then applied to panel to bring out the base color and protect it from scratching as well.  Finally the panel is baked in our paint booth for 15 minutes to make certain paint is dried so the assembly process can begin.

Ever Wonder?

March 2nd, 2011 by Jody Gatchell No comments »

Did you know that it can take 3 to 5 years from inception to assembly?  Ever wonder how a vehicle is developed from an idea to a finished product? Here at A&J Collision Repair in Conway Arkansas, we have the answers. Please follow the link below in which the full process of automobile production is explained.

http://www.enotes.com/how-products-encyclopedia/automobile