M Jane Corporation
01:21 18 Mar 19
Very nice staff and quality service at an affordable price. Rachel was Amazing during the entire process, as she provided text updates as well as I had access to the website that posted pics of the process. I’ll definitely used A & J Collision again in the future if needed, and I’ll refer others that are interested in collision repair.
22:24 15 Mar 19
I just want to say if you are going to A&J Collision for your repair work, you have just selected the best place in Conway Ar. To have your work done. They ( Jody Gatchell ) worked so hard at doing my repairs. He was stumped at what it was. But what was so impressive was he didn’t give up. He just dug in harder and figured it out. Didn’t just say I’m sorry sir. He got my wife’s car fixed and went over and above doing the job. I have to say !!! Thank You Sir. Your the kind of man we all hope to grow up and be just like. Thank You A&J all of you. Lady’s too 👍
15:23 11 Mar 19
Great customer service! I washed my daughter car seat and couldn’t get it out back together and Rachel came to home and did it within minutes!!!
01:33 09 Mar 19
Great experience! Very professional and fixed my car in a timely manner!!! Very pleased as always. I have used A & J Collision for years and will continue to come back !
20:30 08 Mar 19
Absolute professional work with the personal touch. A&J Collision took care of everything. From the start they kept me in the loop all the way to the finish. Updates were done quickly either via text or email . If ever I am in need of body/mechanical work, and especially in the time of need after an accident, I will choose A&J everytime. Christopher S.
22:05 06 Mar 19
We have used A.J collision about 10 years ago and they were fantastic. I came in today after a fender bender and Jody was great to make it to where I could open my door!! Thank you again A. j. collision!!
20:27 05 Mar 19
Extremely simple process. They took great care of the claim and helped make arrangements for a rental car. Service was quick and quality of work was excellent.
17:27 01 Mar 19
Jody and his staff were incredible!! Work was perfect and completed when promised. I would highly recommend them !!!!
22:54 22 Feb 19
I had a hole in my door and they fixed it and it looks much better now. They left it cleaner than when I brought it to them... that was a nice touch! Thanks
23:58 21 Feb 19
Excellent service. Can always trust A&J to do an amazing job and return it good as new.
22:57 15 Feb 19
This company is very professional and excellent at what they do. I am extremely happy with the work they did on my SUV.
22:55 13 Feb 19
They were very nice and you can keep up with status online as work progresses:) The Best place I have ever been to:)Number #1
16:01 12 Feb 19
good work and communication. let you know progress daily
15:44 31 Jan 19
Amazing customer service, great prices, and the repair was done quickly and looks great! Would highly recommend!!
22:48 25 Jan 19
They do excellent work and are dependable.
Judy Krepps Corcoran
02:33 25 Jan 19
Personal attention, clear description of what to be done, friendly employees, work done in timely manner, all around over and above what was expected. Great job by good people. Very impressed.
17:45 13 Jan 19
We received wonderful customer service! Our vehicle was repaired right within the timeline we were told with updates along the way. It looked fantastic when it was complete! Very satisfied.
01:32 30 Nov 18
After getting my wrecked Malibu to A&J Collision, I was seriously stressed after just getting hit, the staff at A&J Collision took all the stress and replaced it with comfort, I owe them a huge Thanks for everything they did for me and for what they did for my car. The work they did was amazing.
11:13 28 Nov 18
Couldn’t be happier with how good a job they did on my truck. Had it done in a timely matter and really liked how I could see the process of the whole thing and the text messages of the updates of the progress as well. Great service from all the people that helped me at A & J. Any questions I had, they answered quick and helped me out. Thanks for making my truck look new again! Looks better than before for sure!5 stars for sure!
04:58 06 Nov 18
They made my car look brand new! They were able to fill in the rock chips on the hood, which insurance did not pay. Also they kept me updated on the repairs.
20:13 02 Nov 18
This shop is a first class operation. They provided me with excellent work and service. I was given photos as the car was being repaired and text messages of repair status. Additionally they are FCA and other manufacturers certified. This was very important to me. If your looking for the best and want an honest repair shop, look no further than A & J.
19:30 04 Oct 18
I could not be happier with the service provided by A & J Collision. Rachel was phenomenal to work with and provided frequent updates to let me know how the process was going. I could check in daily online to see pictures of the progress that was made. They also were able to finish my vehicle ahead of schedule. I have to say my vehicle looks as good as new...it looks like it did when I bought it new. The lifetime warranty on their work is another awesome perk! I would highly recommend A&J to anyone!
Rebecca L. Brewer
02:16 19 Sep 18
Excellent work completed quikly
Nisa N Jim Trenthem
21:44 14 Sep 18
This was hands down the best experience. I recommend them to anyone! Rachel keeps you updated, pictures are on the website letting you see your vehicle. Superb work.
Kayla Bennett Huselton
15:20 12 Sep 18
They are the best part of damaging your car! Daily updates. Clean car when you pick it up. Great customer service and beautiful work.
Pamela Marie Beck
22:34 31 Jul 18
my car looks amazing. inside and out. these folks were so easy to work with and their professionalism makes the whole ordeal of car repair a pleasure. Thanks A& J for getting my car back to me as beautiful as it was the day I the day i bought it!
Cindy Fehrenkamp Brown
13:02 19 Jul 18
The very best of the best!My car looks brand new. I love these people! Honest and thorough! I wouldn't trust anyone else with my vehicle.
17:00 18 Jul 18
These guys are always able to help. It’s not about the money, it’s about the customer! Joe is a lifesaver. 10/5!
19:27 13 Jul 18
I was grateful for the professional service l received and really appreciated the frequent texting to keep me updated regarding the status of my repairs. The repair work was excellent. I’m a happy camper. Thanks A&J.
22:18 11 Jul 18
These people are wonderful they take care of everything from beginning to end. My car looks great I could not have had a better experience and I would never go anywhere else�����
12:17 28 Jun 18
Tne crew did a great job and detailed my dirty truck very well. I am very happy with the repairs and they went out of their way to fix some other minor scratches.
13:27 21 Jun 18
Great and friendly service would recommended them
00:41 14 Jun 18
Amazing customer service. They went above and beyond just fixing my car. Forever thankful.
14:35 01 Jun 18
I needed 2 bolts taken off of my Jeep wangler recovery hook on the rear frame of my back bumper. They did not hesitate to give me excellent customer service and did it within 10 minutes. This was great timing because I was on my way to work! I would recommend them to anyone who wanted five star service with excellent customer service!
13:39 10 May 18
My car was in the shop for a week and it came back beautiful! Everyone in the shop treated my car like their own, and I got it back better than when I bought it! I wouldn’t take my car anywhere else.
Miranda Mabry Carr
02:26 10 May 18
A&J is the best! Their customer service was impeccable, they were quick to answer any questions I had. My car looks brand new again!
15:06 23 Mar 18
Best place, no matter where you live, to get your vehicle repaired. Professional, extremely helpful and top notch service from intake to delivery.
18:52 15 Mar 18
They did a great job cleaning my car. It was fast and easy + inexpensive!
21:31 28 Feb 18
I would highly recommend A&J Collision Repair, they went above and beyond fixing my car where I backed into a tree.I took my car at 7:30 one morning and they took time to bring me to my work. They kept me informed on the repair status every step of the way til it was done. They even brought it to me to my work when it was done. Great Job A&J!! Thanks Christopher Steenis also for referring them to me.
Paula Dawes Uekman
16:11 26 Feb 18
I have been using A&J auto since 1997. So far Jody and his staff have worked on and fixed many of my vehicles � mishaps! They give excellent service from the time you walk in the door till you pick up your vehicle. We don’t take our vehicles anywhere but here and you should too! Thanks to the professional staff at A&J . The Uekman’s
21:43 23 Feb 18
Exceptional customer service!!! Staff are very thorough and did a great job.
Hannah Elizabeth Dorsey
16:32 22 Feb 18
Great customer service and very nice to work with. Our honda looks brand new again!
20:51 16 Feb 18
So I’m not one to leave reviews often, but I felt that A&J collision was so worth it!! THEY DID A FABULOUS JOB AND TOOK CARE OF ALL THE DETAILS leaving me without worrying about all those things. They really were fantastic and I would use them again! I will recommend them to anyone that may need any repair work. Very happy with their work and their service. A+++++ Customer Service and repairs! Thanks for all your help during this difficult time!
02:04 18 Jan 18
I had the best experience at A&J today. I have been beyond impressed with all my interactions with them from the way they handled my estimate and scheduling of service. I am so thankful for the extra touches like the owner giving me a ride to work and picking me up, in addition to the cleaning inside and out of my car after the front grill was replaced. When you need help with something on your car..call A&J! You will not be disappointed.
20:17 20 Dec 17
5/5 I took my truck to get it detailed after winning a voucher at one of their events. As I pulled up I realised I still had a mountain of stuff in the backseat, so I told them if they could get the outside clean and the tree sap off the paint I would be happy. They did both in addition to working around everything in the truck to get the inside nearly spotless. They went so far as to go ahead and fix the door lock that I mentioned to them was sticking. I would absolutely recommend then in the future.
22:07 06 Nov 17
Jody is a good person with whom to do business. They do pretty work, and even if there is a problem, he will try to fairly resolve it. I appreciate that.
09:19 15 Sep 17
Yesterday I went to AJ Collison. I had a trim piece fall off my back window panel. AJ Collison cheerfully fixed it back in place and did it in just a few minutes! THEY HAVE ALWAYS STOOD BEHIND THEIR WORK.
12:37 09 Sep 17
Looks like new!!! Fantastic job and friendly service.
23:19 17 Aug 17
A & J took care of everything, from dealing with the insurance company to setting up my rental car. Rachel is great at her job and everyone was so friendly. I picked my car up two days sooner than estimated, and they also cleaned my car inside and out! Highly recommended A & J!
Angela England Montgomery
12:53 18 Jul 17
I wouldn't take my car anywhere else! I've had repairs done here several times and my dad did too before he passed away. Superb service! Always concerned about the customer and treating them right. Jody is the nicest man to deal with. If only every business owner were like him. Thanks A&J for always taking care of me!
14:23 15 Jul 17
They were fast and friendly through the entire process. Called with updates multiple times. Offered other needed repairs. I love the online picture updates. They offer rewards for referrals. Would recommend to family and friends!
23:11 06 Jul 17
This is my 2nd time to use them and they did an amazing job! What's even better is that they got finished with my car sooner than expected! They also did awesome job cleaning up my car. They offer car washing of you are looking for someone reliable and dependable to clean up your car! Hopefully I will only have to go back for a car wash but if I need a repair again I know that A&J is the place to go!
15:26 04 May 17
I brought our Honda here and got a quote - I had three quotes and theirs was the most thorough and cost efficient. I was not looking for the cheapest work but the most professional and reasonable alike. Once my car work began, I was given a call to update me on the status and could go online to see progress. The work is now done and my Honda looks brand new! There were a few items needed not quoted but they honored the original quote without question. A & J Collision is very professional, polite and easy to business with. I will use them again and I highly recommend them!
00:28 03 May 17
Great customer service, also keeps the customer updated on progression. Jody and his team is really doing a great job at A & J!! A+++
19:59 16 Mar 17
A & J Collision Repair just finished with my 2000 Dodge Dakota today. They removed and repainted the grill area as well as the front and back bumpers. The truck had some of its paint peeling and it looked awful, but thanks to A & J it now looks good as new!
19:16 16 Mar 17
I called on a Wednesday about having my children's carseats I stalled, bc A & J have a certified car seat technician (in case any of yall didn't know). I brought my car up there today (Thursday). It took Rachel maybe 20 minutes. She was grear she explained in detail everything she was doing and why it was important. I couldn't be happier. She even told me what to do in case I was ever in an accident. I would highly recommend anyone who is carrying around little ones in their vehicles to bring them by and have them installed properly!
18:45 31 Dec 16
A&J auto collision repairs has to be one of the best auto repair shops I've ever been to, from keeping us updated on our car with photos to letting us know if they found and other problems. Super easy to work with and friendly staff. Thank you A&J. I will continue to use y'all for anymore of are car needs.
15:31 09 Dec 16
I used them in the past and they were great . But today my wife picked up her SUV and reception lady was very rude and disrespectful. That's not a good thing for this kind of business.... Won't be back won't recomend!
19:40 19 Sep 16
Very good and friendly business. I have always used them and they do the work well and take care of their customers. Highly recommended body shop in conway.
21:18 05 Aug 16
Amazing service and friendly employees. Very quick turnaround and my vehicle looks great. Even washed it up for me. Thanks so much!
Crystal I. Williams
20:19 29 Jul 16
Amazing people working there! I loved that my car was ready when it was supposed to be and looked better than before! Amazing place!
18:22 15 Jul 16
Great job by A&J on my truck!
21:00 02 Jul 16
Due to my poor Vannie Mae getting rear ended we took her to A&J Collision. We chose them due to the great work they did on my husband's truck. When there was a minor setback, they were quick to step it up and work extra hard to get my van back to me. Nothing but great service was given the whole time and my van looks great! Thanks to everyone who worked so hard to get her done, I really appreciate it! I highly recommend A&J Collision to anyone who needs their awesome service!!
Carrie Ann Stonewalter Nash
22:49 13 May 16
They give free estimates. I went to 5 places in conway tiday they were the only ones who insoected under the body damage n were still the cheapest in town.
Cathy McDade Bolden
00:11 23 Apr 16
A&J are wonderful to deal with. They have now done free estimates on two of our vehicles. Regardless of the fact that both vehicles were totaled (in our case we preferred it this way) I can say that they are very professional and got things done in a VERY timely manner. The vehicle was wrecked on a Tuesday and an estimate turned into insurance and settlement made to our claim by Friday! In the case that I did need any body work, I would trust them with anything. They know their stuff!!! This is why we sent our second wrecked vehicle to them in the first place.
Denise Frazier Brown
19:43 01 Apr 16
They said it would be a week and got my Acadia back a day early! Thorough and professional all the way. They even found some old damage and gave me the option of fixing it, which was out of pocket but I was glad they could fix it. They are awesome about calling you with updates as well as allowing you to follow your cars progress on the computer! Great experience and highly recommend them!!!
Jamille Rogers Thomas
21:20 10 Mar 16
Jody & his Team are AWESOME!!! Not only do they do great work, but they have the BEST customer service ever!!! They really value people and enjoy what they do. "A&J All Day!"
16:48 07 Mar 16
Someone pulled out in front of me on Dave Ward Dr...No one was injured, but I had about $10,000 worth of damage to my truck. A & J Collision Repair restored my truck to pristine pre-wreck condition, and they handled all of the phone calls with the other person's insurance company--ensuring that they paid for everything. It's hard to explain to people how incredible their service was. In a nutshell, they provide a rare form of old-fashioned, personal customer service, where it's obvious that they truly care about each of their customers. If you ever have a wreck, trust me, call A & J Collision Repair. You'll be happy you did.
Kittie Graziani Aaron
03:23 17 Feb 16
Jody and his employees were amazing. They kept me informed of the progress while reaping my car were very knowledgeable and helpful. I picked up my car today. I am really impressed with the quality of work. Thank you A and J Collison.
23:53 04 Feb 16
A&J Collision Repair was very easy to work with. The staff was very professional and I was impressed with the job that was done. I was pleasantly surprised when I saw that the inside of my truck had been cleaned. Thanks for taking care of my needs.
Angela Tracy Sellers
23:24 01 Feb 16
I just picked up my Honda from A&J and could not be happier. They did an exceptional job on my car and the customer service was top notch from start to finish. I lost track of how many times I called and spoke to Rachel about my car and she never acted like I was a bother or annoyance.I was also really impressed that they told me about the latch gate being broken when they were trying to take it off. When I saw what Rachel was referring to I honestly wouldn't have known about it. They have ordered the part and are going to fix it for me. They made an awful wreck experience so much better. I would definitely recommend them to everyone.
Bobbie Jo Burnett
03:39 19 Jan 16
These folks went above and beyond for me! And my car looks great inside and out! Thanks for being amazing guys!
16:49 12 Jan 16
A&J Collision is the best repair shopIn Conway. Jodi is the greatest and the staff can't be beat. Keep up the Awesome Work!!!
05:56 07 Jan 16
I was hit on Dec 18th and my precious 1996 Honda was no longer driveable. I requested A&J to be where I wanted it to be taken as years earlier they took care of this same Honda when some one backed into me at Rally's Drive up. I love this place and I especially have to commend Rachel as she was so kind. I had bypass surgery in 2008 and just 2 months ago I had to have a stent done. Well this accident (I was hit in the rear of the car ...at pretty good speed ...other driver was distracted he said....I was stopped to turn and had signal on) really shook me up as I was worried about my stent, my knee was very tender from hitting the column I guess and then by Sunday I was so sore across my shoulders and neck. I waited til Monday and got the report....expecting to hear from the other drivers Insurance company. I did not...but I called to check on my car and to check on 2 special passengers still in the back seat.... Sally and LuLu. One is a soft and green frog and other a purple Hippo. They mean a lot to me as my mom Sally (01/04/2014) and sister Luella (11/14/2015) passed and they are in memory of them. I asked Rachel if they were okay and still there(I explained why and got emotional) . She said my car was not there but she would get a hold of Heltons and get it there right away. She did and later that day she let me know my 2 pals were there and safe as well as my car now in their yard !! I waited and by Wednesday I had not heard anything from the other Insurance company and I called the Faulkner County Sheriff office and was told no one was there to help me as they were all off for Christmas and it would be Monday Dec 28th before anyone could help me so I called A&J again. Rachel answered and she said she had talked to a Deputy but he said he needed a copy of the accident report before he could do anything. I told her I had a copy and to my amazement she said she would come and pick it up at my home !!! WOW talk about service !!! She knew I was without a vehicle since the 18th and now it was Dec 23rd ...she came and got it form me. There was nothing more she could do til after Christmas. Well on Monday I was contacted and by that afternoon I had a rental and things were in motion. A & J not only repair and service vehicles but they care about the owner of that vehicle and do everything they can to follow through with Insurance companies, take care of the customer and reassure them things will be taken care of and DO IT !!!! I am sooooo pleased with the service, the employees and I have to say Jody you have taught them well !! This is an A+++ business and have great employees ~~ You can count on getting well taken care of and your vehicle will too !! Sadly this time my car was totaled unlike the last time when I was amazed at how beautiful my car looked after they repaired the hood and front end !! I did not recognize my Honda and walked right past her she looked too new !! I wish she was repairable cause I would have no hesitation letting A&J do the work !! Bless you Jody, Rachel and the new young lady whose name now escapes me !! She had only been there 1 day but was sooo kind and sweet to this worried and lost old lady !! Kudos to you all and Please people come and let Jody take care of your vehicle repairs no matter what the cause !!!! A very, very satisfied customer.......................Linda C Kelso
James M Buchanan
17:06 11 Dec 15
True craftsmanship in auto repairs our BMW repair work was factory-like finished.
Erin Camille Milam
23:24 27 Nov 15
We used them twice... And both times they took care of all our needs.
02:59 16 Sep 15
A&J Collision has been taking care of me and my husband for many years. They always go out of their way to help. They are friendly and really care about not only your vehicle, but your needs. I wouldn't take my vehicle anywhere else. Thank you guys so much!
16:38 03 Apr 15
Outstanding experience from beginning to end! I think most businesses today are so focused on the bottom line they forget about the most important part of their business.....their customer! A&J Collision Repair has set the bar on how to take care of your customer! I was very impressed with the quality of work and attention to detail I received all while getting a fair price. I will continue to do business with them as well as be an advocate for their business! Excellent job to the whole team!
14:32 31 Mar 15
I was referred here and I'm so happy with the choice I made..allowing them to fix my car. I was only getting an estimate and was still treated like a customer. Everything was so detailed as in what work would be done what part, prices etc etc. They even setup the rental car for you. I received a call letting me know when they started and the midway point as well as when it was finished which was earlier than the date o was given. I was so happy to get my car back. They stand by their work!! To top it off my car was even detailed inside and out. I could go on and on...I'm beyond pleased with A&J!
15:37 08 Oct 14
They fixed my truck from an accident. Had to take it back for a couple minor things and they wrecked my truck pulling it in the shop. They fixed it and didn't do a very good job. Won't use them again or recommend to anyone. They are a joke.
Lisa Dugger Speer
00:05 30 Aug 14
I had another GREAT experience with A&J! They always give excellent service and work with your insurance and rental company to make the process as easy as possible. Thanks so much!!
02:26 14 Aug 14
5 months after they repaired my vehicle from someone hitting me... A&J collision is still standing behind their work!!!! Awesome company..., great people to work with!!!!! Thank-you A&J!!!!
Karry S. Ross
22:46 24 Jul 14
Extremely exceptional work!Looks just as good as the day that i bought the car.I would definitely use this place again and recommend,Great job guys!
21:49 16 Apr 14
I got hit by a fire department truck this February, making this the second time I've brought a car to the A & J team. Excellent work, excellent service and not only that, they worked with the insurance folks to make sure I got what I needed.
16:38 24 Mar 14
I was extremely impressed with A & J Collision! The staff was so friendly and the customer service was amazing! I highly recommend this business.
00:14 12 Jan 14
Great job guys! I don't think there's any auto body shop with higher integrity, quality, and speed to get your car back on the road after a accident. I really appreciate what you have done for me. Thank you very much!
01:25 11 Jan 14
Picked up my car today OMG it looked so great!!! As always everyone is and was supper nice!!! Love the work these people do!!!
Michael W. Crawford
21:50 10 Jan 14
Great job on my truck. Always professional. Thanks for going above & beyond in customer service. If I ever take the truck ice skating again I'll give you a call.
17:43 03 Jan 14
Awesome job on the Jeep. Lets hope she can keep it on the road during this next round of winter weather 🙂
01:57 23 Aug 13
Fantastic People and outstanding customer service!! These great people go above and beyond to ensure their customer is taken care of....thanks for all of your help!!